Terms of sale


The Company Royalmakeup, SARL au capital de 3 000 having registered office 7 Rue du Lycée 06000 Nice, registered in the Register of Commerce and Companies of Nice under number 509 781 779 0001 2. The Company sets up a business selling semi wholesale and retail, through a website connected to the Internet, email http://www.royalmakeup.com. The site allows the Company to offer for sale, cosmetics and other users to browsing the Web. The site provides users with information on products manufactured by different manufacturers, and a control system and online payment, subject to compliance by User of these terms.

Subject

These general conditions of sale are intended, first, to inform any potential consumer on the terms and conditions under which the seller royalmakeup.com proceed with the sale and delivery of products ordered and the other , define the rights and obligations of the parties in connection with the sale of goods by the seller to the consumer. They apply without restriction or reservation to all sales of products offered by Royalmakeup on its website www.royalmakeup.com.
Accordingly, the fact that anyone ordering a product or lots offered for sale on the website royalmakeup.com wins full acceptance of these terms and conditions of sale which Buyer acknowledges having read before ordering. This acceptance is not conditioned by a handwritten signature from the Buyer.


Royalmakeup reserves the right to change at any time the present general conditions of sale.
We strive to provide the best of our ability accurate and up-to-date information on www.royalmakeup.com, which we reserve the right to change at any time without prior notice. However, we can not guarantee the correctness, accuracy or completeness of the information made available on this site. In consequence, we disclaim any responsibility: from any inaccuracies or omissions relating to information available on the site for any damage resulting from fraudulent intrusion by a third party leading to changes in information made available on the website , and more generally for any damages, direct or indirect, whatever the causes, origins, natures or consequences, caused as a result of anyone accessing the site, or inability to access, the use of the Site and / or reliance on any information coming directly or indirectly from it.

 Products offered


The products offered are those appearing on the Website www.royalmakeup.com. These products are available in limited stocks available. We strive to be as specific as possible in the photographs, descriptions and colors that we indicate for each product sold on our website. However, photographs, colors and descriptions are provided for information only and do not Royalmakeup.

CONTROL


If the user wants to place an order, it will select individual products to which it bears interest by clicking on the icon in the column "Add to Cart". The quantity of items ordered by the user is automatically limited according to the recommendations in this regard by the manufacturers. The command will be a compilation called "shopping basket" and available at any time, including all elements thereof and indicate the total amount. The User may, return to this command, supplement, change quantities or cancel it until it was validated. If the list is presented corresponds to the products he has chosen, the user validate the summary by clicking on the button "submit order". The user will then identify, either by entering the e-mail address and password, if already made purchases on the Site, or by completing the form accurately placed at his disposal, which It will include the information necessary to identify and include his full name, mailing address and phone number and his e-mail. The User agrees that information received by the Company are complete, accurate and current. If incomplete or incorrect, the Company reserves the right to simply cancel the order and payment. Once identified, an order form will appear on the screen, summarizing: the nature, quantity and prices of products selected by the user, the billing address and delivery of products.


After examining the status of their order, and once all information requested has been completed by the user, then it will specify the payment method it wishes to use to pay its order: credit card , paypal, bank transfer or check. Once the user validates the payment, the order is recorded and becomes irrevocable. The user becomes Purchaser. The automatic recording systems of the Company are considered as proof of the contents of the order and the date.
When it has validated its payment, a summary of the order of the Purchaser will appear and mention in particular the number of the transaction. Within 24 hours after registration of the order, the Purchaser will receive by e-mail a receipt and if the document was not received within the specified period, it is for Buyer to contact the Company because it is possible that the order has been recorded for technical reasons. If the receipt of the order can be delivered to the e-mail address, the order will be canceled. The order will be considered firm and final only after confirmation by the Company.
Any change in the order requested by the Purchaser shall not be considered unless it is received by the Company by email prior to shipment of products to this email address: postmaster@royalmakeup.com.
Unavailability of Product

 If unavailable, we will within 30 days from the confirmation of the order is to deliver the ordered product,
or to offer a similar product at a similar price, or you pay by check if the amount of product
over 40 € or as a purchase order if the amount of product is less than 40 €.
In the case of the issuance of a purchase, you can on request from our Customer Service request cancellation of this and a refund check by phone or by mail (although for more safety, we advise you to carry a letter with acknowledgment of receipt) to the following address:

Royalmakeup
7 rue du lycée
06000 Nice
Price
The rates offered on the website are prices in euros all taxes, excluding shipping costs. Delivery charges vary depending on the type of delivery chosen by the client and are invoiced at the end of the command in addition to the price of selected products.
Royalmakeup reserves the right to change prices at any time, provided that the price indicated on the website the day the order will be the only one who will be invoiced to Customer at the time of registration of the order, subject however availability of selected products.
While some products must be shipped outside the European Union or in the DOM-TOM, customs duties, local taxes, import duties or State taxes may be payable. These are rights and are the sole responsibility of Customer and under its full responsibility, both in terms of returns and payments to the authorities and / or bodies of his country.


Payment and Security


You can make the payment:
By credit card:
Payment is made on the secure server of our bank partners Caisse d'Epargne.
This implies that no banking information concerning you is transmitted via the website Royalmakeup.
Payment by credit card is completely secure, your order will be recorded and confirmed upon acceptance of payment by the bank you choose.


By check:


Your order is then reserved for 15 days. Beyond this period, without receiving your check will be canceled.
The order will be processed upon receipt of your check and after validation.
By Paypal:


Payment through Paypal is via a secure server bank.
We do not cover costs related to transactions.
By Transfer:
In the wording of the transfer must show your order number and your name and that of Sarl Royalmakeup ITEMS.
Thank you notify us when making the transfer so we can send you
your order quickly.

By phone:
Simply contact Ms. Lefort to 04-83-50-10-44 to place your order by phone.
You can also drop us a mail at this address postmaster@royalmakeup.com with your order for you to remember.


Securing


The details of your credit card details are encrypted by SSL (Secure Socket Layer) and never transmitted unencrypted over the network.
Payment is made directly with the bank. Royalmakeup has no access to these details, and do not keep them on its servers.
This is why they are called back for each new transaction on our site.
Retention of property
The products remain the property of Royalmakeup until full payment of the order by Royalmakeup.
However after receiving the order by the customer, the risks of the goods delivered are transferred to the client.


Payment Default


Royalmakeup reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or partly a previous order or with whom a payment dispute is under administration.
Using coupons
The vouchers can be used on all of our site.
purchase orders credited to your customer area, as a gesture of goodwill can not be converted refund check.


  Delivery


The products are delivered to the shipping address you provided during the ordering process. The average time of normal processing, preparation and dispatch of your order is two days.
We prepare your order Monday to Sunday.
 Delivery is made for delivery. The delivery by post is usually 2 days
Any item available in stock on the day the order will be delivered within an average of 3 days.
In Colissimo tracking, delivery is just as fast. In case of absence or inability to place your package in your mailbox, a calling card inviting you to come pick up your package at post office. You can track the delivery of your package with a tracking number that is communicated to you by e-mail on the day of actual shipment of your package.
From receipt - The Customer is responsible for checking the condition of the packaging and merchandise (damaged package, broken products, missing items, etc ...).
Packages must be delivered in perfect condition. A package approved a package is accepted as is.
• The Colissimo no recommendation is deposited in the mailbox type without hand delivery. If the package is visibly damaged, Customer must return the package at the post office, unopened, to make a claim and see the damage. It should inform the same day Royalmakeup its approach.
In case of return of the package - If your package is returned to one of the following reasons:
Nor in the address (IASP)
• The address you provided is incomplete, incorrect or not allowed to delivery services to carry out their work normally.
In this case, pursuant to Article 3, all costs incurred for the return are the sole responsibility of Customer.
Upon receipt by the Royalmakeup fee for mailing at the event (the initial delivery schedule of the package will be scanned and transmitted to the customer by e-mail, proof of expenses), the package will be returned to address newly specified by the customer or to an address different from its choice.
Payment of return postage is done directly on the site by credit card, using the special link forwarded by Royalmakeup.
Parcel unclaimed


• All costs incurred for the return are the sole responsibility of Customer. Upon receipt by the Royalmakeup fee for mailing at the event, we conduct a new shipment. These fees are paid directly to Royalmakeup by credit card or PayPal, using the special link forwarded by Royalmakeup.
• Customer does not confirm his wish to see his package forwarded. His order will be canceled without response from him after three reminders by e-mail. We then send it by e-mail a credit valid for one year, corresponding to the total amount deducted from his command of shipping the first installment.
 
In case of late delivery - We suggest you:
1 - To verify the site www.coliposte.net with your tracking number, the evolution of delivery.
2 - To call the number Azur: 0 810 77 888 (price of a local call) or log on Minitel Coliposte 3615.
3 - To check with the head of your post office the parcel is not pending then, if necessary for delays of more than 72h after the date of dispatch, we note the delay in contacting us at
postmaster@royalmakeup.com.

 
We will then contact the Post shipment conduct an investigation. This can take up to 21 days after its opening. Customer will receive an email confirmation indicating the initiation of the investigation. If during this period the product is found, it will be immediately redirected to your delivery address. If not found after the investigation, the Post considers the package as lost. Only after this period of investigation and confirmation in writing by post, we can send you an identical order, at our expense. If the product ordered were not available at this time, we will refund the amount of products affected by the loss of carrier.


In all cases, we can not be held responsible for delays and dysfunctions of postal services.
Standard preparation - non-compliant Products Customer must inform Royalmakeup the day of delivery, any claim of error in preparation and / or non-conformity of goods in kind or in quantity compared to entries on the order . Any claims made after this time will be rejected without recourse and Royalmakeup emerge from liability towards the buyer. The formulation of this claim must be made by registered mail with return receipt to Royalmakeup, 7 Rue du Lycée, 06000 Nice, France. Upon receipt of the complaint, Royalmakeup communicate its position to the Customer for exchange or refund the product and a good return number.


Any product exchange or refund will be returned within 7 days of receipt of the return agreement with the return coupon numbered Royalmakeup in its original packaging in perfect condition, with huge gain of insurance covering the value
marketability of products returned. The charges are supported by Royalmakeup.
The open products, damaged or soiled by the fact type are never refunded or exchanged.
If returns abusive Royalmakeup reserves the right to refuse any further order.
To limit the risk of preparation errors, double check order is enclosed with the shipment of all packages.


Force Majeure - Royalmakeup not be held responsible for consequences due to delayed delivery due to errors or disruptions due to carriers, including postal strike or their subcontractors, transportation, earthquakes earth, fire, storms, floods, lightning, shutdown or disruption of communication facilities or damage arising from the use of the Internet, and generally all acts of God or force majeure.


Royalmakeup commits to notify the Customer as soon as he becomes aware of facts and agree with it conditions under which the contract will continue.
If the force majeure for a period exceeding one month, these terms may be terminated by the aggrieved party. Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure.


The right of withdrawal


Customer has the right to notify Royalmakeup waives his purchase without penalty and without giving reasons within a maximum of 7 working days from the day following the day of delivery (Art. L 121-16 et seq Consumer Code). The shipping fee and will then return to his office. Only the price of the product purchased will be refunded.
The products must then be returned to the Customer's expense in their original packaging, unopened and not damaged or soiled by the Customer within 7 working days from the day after the day of delivery, accompanied by a written request type and a copy of the invoice to the following address: Royalmakeup, 7 Rue du Lycée, 06000 Nice, France.


Reimbursement will be made by re-credit the bank account used for the initial transaction. No-cons in sending refunds will be accepted, whatever the reason.
Refunds products in the cases referred to in Article 5 shall be made in 48 hours after receipt of returned goods by you, subject to their perfect state.
Only products listed are returned in their entirety, in their original packaging and in perfect condition for resale. Any product damaged, damaged, soiled, incomplete or damaged packaging (including removal from the blister ring of protection or any protection system originally developed by the laboratory or the manufacturer) will not be refunded or exchanged.


Disclaimer


Royalmakeup not be held liable for breach of contract in case of stock shortage or unavailability of product due to a force majeure, disruption or total or partial strike of postal services and transport and / or communications. Royalmakeup not be held liable for any damages that may arise from the purchase of products. Royalmakeup can not be responsible for any loss of data files. It is the buyer to conduct all the necessary safeguards. Www.royalmakeup.com The site also contains information from third parties, and links to other websites.


Royalmakeup will in no case be liable for damages resulting from the use, access to, or inability to use these third-party information or content from other websites.
Royalmakeup is responsible for the content of pages it publishes.
In case of manifest error between product characteristics and its representation and / or conditions of sale, Royalmakeup can not see her commitment responsibilities


Intellectual Property


All elements of the site www.royalmakeup.com, whether visual or audio, including the underlying technology, are and remain the exclusive intellectual property of Royalmakeup and its suppliers.
No person is authorized to reproduce, use, repost or use for any purpose whatsoever, even partially, the elements of the site, including graphics, logos, sound or visual software. These elements are protected by copyright, trademark law and patent law. Any single link or hyperlink is strictly prohibited without the express written consent of Royalmakeup. Thus, any link that has not been expressly authorized to be removed at the request of Royalmakeup.
Provisions of the law "Computer and Freedoms"
At any moment, "you have a right to access, modify, rectify and delete data concerning you (art 34 of the law" Informatiques et Libertés "of January 6, 1978).
After your first order you will receive the newsletter and purchase plans Royalmakeup.
 You can then modify your subscription by clicking the link at the bottom of each newsletter or by visiting your pages
Personalized Customer Services by clicking on the link "Edit my preferences".


You can also apply to our services by mail to:

 
Sarl Royalmakeup
Customer service churn
7 rue du lycée
06000 Nice
or by mail to: postmaster@royalmakeup.com
Customer Service
For information, questions or advice, our customer service is available Monday to Saturday from 10am to 20 h00.
by Email: postmaster@royalmakeup.com
by Phone: 04.83.50.10.44
Or by mail at this address:

Royalmakeup
7 Rue du Lycée
06000 Nice
France

 
Contact Company

Headquarters Royalmakeup:
Sarl Royalmakeup
7 rue du lycée
06000 Nice
France
Tel: 04.83.5010.44
Email Address: postmaster@royalmakeup.com
Website: www.royalmakeup.com
RCS Nice 509 781 779 0001 2
Capital de 3000 Euros

Continue
E-Mail Address:
Password:
Create an Account
Password forgotten? Click here.

 

Livraison gratuite
Shipping free from 60 €
expdition par la poste Shipping & Returns
client satisfait Money back
service client Council and customer service
paiement sécuriser Secure payment
NEWSLETTER SIGN UP NOW


Bestsellers in
  
Lot 6 units L'Oreal De-maq Expert Cashmere Milk Make-up
Date Added: Monday 13 April, 2009
Manufacturer: L’oreal

Price: 23.00€
Lot 12 units Maybelline Pure MakeUp
Date Added: Monday 06 April, 2009
Manufacturer: Gemey-Maybelline

Price: 45.60€
39.90€
Lot 6 units L'Oreal Invincible Kiss Proof Lipsticks
Date Added: Monday 06 April, 2009
Manufacturer: L’oreal

Price: 19.00€
Lot 12 units Maybelline Sky High Curves Black Mascara
Date Added: Thursday 02 April, 2009
Manufacturer: Gemey-Maybelline

Price: 52.80€
Lot 6 units Maybelline Everfresh Concealers
Date Added: Tuesday 21 April, 2009
Manufacturer: Gemey-Maybelline

Price: 18.00€
Lot 12 units Gemey-Maybelline Terra Sun Bronzing Powder
Date Added: Wednesday 08 April, 2009
Manufacturer: Maybelline

Price: 39.90€
Lot 24 units Maybelline Moisture Extreme Lipsticks
Date Added: Wednesday 01 April, 2009
Manufacturer: Maybelline

Price: 39.90€
Lot 24 units Maybelline Line Stylist Twist Up Eye Liner
Date Added: Wednesday 01 April, 2009
Manufacturer: Maybelline

Price: 52.80€
Lot 6 units L'Oreal dermo-expertise visible daily skin perfector
Date Added: Monday 13 April, 2009
Manufacturer: L’oreal

Price: 39.00€
Lot of 12 units L'Oreal Wear Infinité Eye Shadow Quad
Date Added: Sunday 13 December, 2009
Manufacturer: L’oreal

Price: 32.70€