The Company Royalmakeup, SARL au
capital de 3 000 having registered office 7 Rue du Lycée 06000 Nice, registered
in the Register of Commerce and Companies of Nice under number 509 781 779 0001
2. The Company sets up a business selling semi wholesale and retail, through a
website connected to the Internet, email http://www.royalmakeup.com. The site
allows the Company to offer for sale, cosmetics and other users to browsing the
Web. The site provides users with information on products manufactured by
different manufacturers, and a control system and online payment, subject to
compliance by User of these terms.
Subject
These general conditions of sale are intended, first,
to inform any potential consumer on the terms and conditions under which the
seller royalmakeup.com proceed with the sale and delivery of products ordered
and the other , define
the rights and obligations of the parties in connection with the sale of goods
by the seller to the consumer. They apply
without restriction or reservation to all sales of products offered by
Royalmakeup on its website www.royalmakeup.com.
Accordingly, the fact that anyone ordering a
product or lots offered for sale on the website royalmakeup.com wins full
acceptance of these terms and conditions of sale which Buyer acknowledges
having read before ordering. This acceptance is
not conditioned by a handwritten signature from the Buyer.
Royalmakeup reserves the right to change at any
time the present general conditions of sale.
We strive to provide the best of our ability accurate and
up-to-date information on www.royalmakeup.com, which we reserve the right to
change at any time without prior notice. However, we can not guarantee the
correctness, accuracy or completeness of the information made available on this
site. In consequence, we disclaim any
responsibility: from any inaccuracies or omissions relating to information
available on the site for any damage resulting from fraudulent intrusion by a
third party leading to changes in information made available on the website ,
and more generally for any damages, direct or indirect, whatever the causes,
origins, natures or consequences, caused as a result of anyone accessing the
site, or inability to access, the use of the
Site and / or reliance on any information coming directly or indirectly from
it.
Products offered
The products offered are those appearing on the Website
www.royalmakeup.com. These products are available in limited stocks available. We strive to be as specific as possible in the
photographs, descriptions and colors that we indicate for each product sold on
our website. However, photographs, colors and descriptions are provided
for information only and do not Royalmakeup.
CONTROL
If the user wants to place an order, it will select
individual products to which it bears interest by clicking on the icon in the
column "Add to Cart". The quantity of items ordered by the user is automatically limited according to the
recommendations in this regard by the manufacturers. The command will be a
compilation called "shopping basket" and available at any time,
including all elements thereof and indicate the total amount. The User may,
return to this command, supplement, change quantities or cancel it until it was
validated. If the list is presented corresponds to the products he has chosen,
the user validate the summary by clicking on the button "submit
order". The user will then identify, either by entering the e-mail address
and password, if already made purchases on the Site, or by completing the form
accurately placed at his disposal, which It will include the information
necessary to identify and include his full name, mailing address and phone
number and his e-mail. The User agrees that information received by the Company
are complete, accurate and current. If incomplete or incorrect, the Company
reserves the right to simply cancel the order and payment. Once identified, an order form will appear on the
screen, summarizing: the nature, quantity and prices of products selected by
the user, the billing address and delivery of products.
After examining the status of their order, and once
all information requested has been completed by the user, then it will specify
the payment method it wishes to use to pay its order: credit card
, paypal, bank transfer or check. Once the user
validates the payment, the order is recorded and becomes irrevocable. The user
becomes Purchaser. The automatic recording systems of the Company are
considered as proof of the contents of the order and the date.
When it has validated its payment, a summary of the order
of the Purchaser will appear and mention in particular the number of the
transaction. Within 24 hours after registration of the order, the Purchaser
will receive by e-mail a receipt and if the document was not received within
the specified period, it is for Buyer to contact the Company because it is
possible that the order has been recorded for technical reasons. If the receipt of the order can be delivered to the
e-mail address, the order will be canceled. The order will be considered
firm and final only after confirmation by the Company.
Any change in the order
requested by the Purchaser shall not be considered unless it is received by the
Company by email prior to shipment of products to this email address:
postmaster@royalmakeup.com.
Unavailability of Product
If unavailable, we
will within 30 days from the confirmation of the order is to deliver the
ordered product,
or to offer a similar product at a similar price,
or you pay by check if the amount of product
over 40 € or as a purchase order if the amount of product
is less than 40 €.
In the case of the
issuance of a purchase, you can on request from our Customer Service request
cancellation of this and a refund check by phone or by mail (although for more safety,
we advise you to carry a letter with acknowledgment of receipt) to the
following address:
Royalmakeup
7 rue du lycée
06000 Nice
Price
The rates offered on the website are prices in euros all
taxes, excluding shipping costs. Delivery
charges vary depending on the type of delivery chosen by the client and are
invoiced at the end of the command in addition to the price of selected
products.
Royalmakeup reserves the right to change prices at
any time, provided that the price indicated on the website the day the order
will be the only one who will be invoiced to Customer at the time of
registration of the order, subject however availability of selected products.
While some products must be shipped outside the European
Union or in the DOM-TOM, customs duties, local taxes, import duties or State
taxes may be payable. These are rights and are the sole responsibility of
Customer and under its full responsibility, both in terms of returns and
payments to the authorities and / or bodies of his country.
Payment and Security
You can make the payment:
By credit card:
Payment is made on the secure server of our bank partners
Caisse d'Epargne.
This implies that no banking information concerning you
is transmitted via the website Royalmakeup.
Payment by credit card is completely secure, your order
will be recorded and confirmed upon acceptance of payment by the bank you
choose.
By check:
Your order is then reserved for 15 days. Beyond this
period, without receiving your check will be canceled.
The order will be processed upon receipt of your check
and after validation.
By Paypal:
Payment through Paypal is via a secure server bank.
We do not cover costs related to transactions.
By Transfer:
In the wording of the transfer must show your order
number and your name and that of Sarl Royalmakeup ITEMS.
Thank you notify us when making the transfer so we can
send you
your order quickly.
By phone:
Simply contact Ms. Lefort to 04-83-50-10-44 to place your
order by phone.
You can also drop us a mail at this address
postmaster@royalmakeup.com with your order for you to remember.
Securing
The details of your credit card details are encrypted by
SSL (Secure Socket Layer) and never transmitted unencrypted over the network.
Payment is made directly with the bank. Royalmakeup has
no access to these details, and do not keep them on its servers.
This is why they are called back for each new transaction
on our site.
Retention of property
The products remain the property of Royalmakeup until full
payment of the order by Royalmakeup.
However after receiving the order by the customer, the
risks of the goods delivered are transferred to the client.
Payment Default
Royalmakeup reserves the right to refuse delivery or to
deliver an order from a consumer who has not fully paid or partly a previous
order or with whom a payment dispute is under administration.
Using coupons
The vouchers can be used on all of our site.
purchase orders credited to your customer area, as a gesture of
goodwill can not be converted refund check.
Delivery
The products are
delivered to the shipping address you provided during the ordering process. The
average time of normal processing, preparation and dispatch of your order is
two days.
We prepare your order Monday to Sunday.
Delivery is made for delivery. The delivery by post
is usually 2 days
Any item available in stock on the day the order will be
delivered within an average of 3 days.
In Colissimo tracking, delivery is just as fast. In case
of absence or inability to place your package in your mailbox, a calling card
inviting you to come pick up your package at post office. You can track the delivery of your package with a
tracking number that is communicated to you by e-mail on the day of actual
shipment of your package.
From receipt - The Customer is responsible for
checking the condition of the packaging and merchandise (damaged package,
broken products, missing items, etc ...).
Packages must be delivered in perfect condition. A
package approved a package is accepted as is.
• The Colissimo no recommendation is deposited in the
mailbox type without hand delivery. If the package is visibly damaged, Customer
must return the package at the post office, unopened, to make a claim and see the damage. It should inform the same day
Royalmakeup its approach.
In case of return of the package - If your package is
returned to one of the following reasons:
Nor in the address (IASP)
• The address you provided is incomplete, incorrect or
not allowed to delivery services to carry out their work normally.
In this case, pursuant to Article 3, all costs incurred
for the return are the sole responsibility of Customer.
Upon receipt by the Royalmakeup
fee for mailing at the event (the initial delivery schedule of the package will
be scanned and transmitted to the customer by e-mail, proof of expenses), the
package will be returned to address newly specified by the customer or
to an address different from its choice.
Payment of return postage is done directly on the site by
credit card, using the special link forwarded by Royalmakeup.
Parcel unclaimed
• All costs incurred for the return are the sole
responsibility of Customer. Upon receipt by the Royalmakeup fee for mailing at
the event, we conduct a new shipment. These fees
are paid directly to Royalmakeup by credit card or PayPal, using the special
link forwarded by Royalmakeup.
• Customer does not confirm his wish to see his
package forwarded. His order will be canceled without response from him after
three reminders by e-mail. We then send it by
e-mail a credit valid for one year, corresponding to the total amount deducted
from his command of shipping the first installment.
In case of late delivery - We suggest you:
1 - To verify the site www.coliposte.net with your
tracking number, the evolution of delivery.
2 - To call the number Azur: 0 810 77 888 (price of a
local call) or log on Minitel Coliposte 3615.
3 - To check with the head of your post office the parcel
is not pending then, if necessary for delays of more than 72h after the date of
dispatch, we note the delay in contacting us at postmaster@royalmakeup.com.
We will then contact the Post shipment conduct an
investigation. This can take up to 21 days after its opening. Customer will
receive an email confirmation indicating the initiation of the investigation.
If during this period the product is found, it will be immediately redirected
to your delivery address. If not found after the investigation, the Post
considers the package as lost. Only after this period of investigation and
confirmation in writing by post, we can send you an identical order, at our
expense. If the product ordered were not available at this time, we will refund
the amount of products affected by the loss of carrier.
In all cases, we can not be held responsible for delays
and dysfunctions of postal services.
Standard preparation - non-compliant Products Customer
must inform Royalmakeup the day of delivery, any claim of error in preparation
and / or non-conformity of goods in kind or in quantity compared to entries on
the order . Any claims made after this time will be
rejected without recourse and Royalmakeup emerge from liability towards the
buyer. The formulation of this claim must be made by registered mail with
return receipt to Royalmakeup, 7 Rue du Lycée, 06000 Nice, France. Upon receipt of the complaint, Royalmakeup communicate
its position to the Customer for exchange or refund the product and a good
return number.
Any product exchange or refund will be returned within 7
days of receipt of the return agreement with the return coupon numbered
Royalmakeup in its original packaging in perfect condition, with huge gain of
insurance covering the value marketability of products returned. The charges are supported by
Royalmakeup.
The open products, damaged or soiled by the fact type are
never refunded or exchanged.
If returns abusive Royalmakeup reserves the right to
refuse any further order.
To limit the risk of
preparation errors, double check order is enclosed with the shipment of all
packages.
Force Majeure - Royalmakeup not be held responsible
for consequences due to delayed delivery due to errors or disruptions due to
carriers, including postal strike or their subcontractors, transportation,
earthquakes earth, fire, storms, floods,
lightning, shutdown or disruption of communication facilities or damage arising
from the use of the Internet, and generally all acts of God or force majeure.
Royalmakeup commits to notify the Customer as soon as he
becomes aware of facts and agree with it conditions under which the contract
will continue. If the
force majeure for a period exceeding one month, these terms may be terminated
by the aggrieved party. Neither party will have failed in its contractual
obligations, insofar as their execution is delayed, hindered or prevented by a
fortuitous event or force majeure.
The right of withdrawal
Customer has the right to notify Royalmakeup waives his
purchase without penalty and without giving reasons within a maximum of 7
working days from the day following the day of delivery (Art. L 121-16 et seq
Consumer Code). The shipping fee and will then return to his office. Only the price of the product purchased will be
refunded.
The products must then be returned to the
Customer's expense in their original packaging, unopened and not damaged or
soiled by the Customer within 7 working days from the day after the day of
delivery, accompanied by a written request type
and a copy of the invoice to the following address: Royalmakeup, 7 Rue du
Lycée, 06000 Nice, France.
Reimbursement will be made by re-credit the bank
account used for the initial transaction. No-cons in sending refunds will be
accepted, whatever the reason.
Refunds products in the cases referred to in Article 5
shall be made in 48 hours after receipt of returned goods by you, subject to
their perfect state.
Only products listed are returned in their entirety, in
their original packaging and in perfect condition for resale. Any product
damaged, damaged, soiled, incomplete or damaged packaging (including removal
from the blister ring of protection or any protection system originally developed
by the laboratory or the manufacturer) will not be refunded or exchanged.
Disclaimer
Royalmakeup not be held liable for breach of contract in
case of stock shortage or unavailability of product due to a force majeure,
disruption or total or partial strike of postal services and transport and / or
communications. Royalmakeup not be held liable for any damages that may arise
from the purchase of products. Royalmakeup can not be responsible for any loss
of data files. It is the buyer to conduct all the necessary safeguards.
Www.royalmakeup.com The site also contains information from third parties, and
links to other websites.
Royalmakeup will in no case be liable for damages
resulting from the use, access to, or inability to use these third-party
information or content from other websites.
Royalmakeup is responsible for the content of pages it
publishes.
In case of manifest error between product characteristics
and its representation and / or conditions of sale, Royalmakeup can not see her
commitment responsibilities
Intellectual Property
All elements of the site www.royalmakeup.com, whether
visual or audio, including the underlying technology, are and remain the
exclusive intellectual property of Royalmakeup and its suppliers.
No person is authorized to reproduce, use, repost or use
for any purpose whatsoever, even partially, the elements of the site, including
graphics, logos, sound or visual software. These elements are protected by
copyright, trademark law and patent law. Any single link or hyperlink is
strictly prohibited without the express written consent of Royalmakeup. Thus,
any link that has not been expressly authorized to be removed at the request of
Royalmakeup.
Provisions of the law "Computer and Freedoms"
At any moment, "you have a right to access, modify,
rectify and delete data concerning you (art 34 of the law" Informatiques
et Libertés "of January 6, 1978).
After your first order you will receive the newsletter
and purchase plans Royalmakeup.
You can then modify your subscription by clicking
the link at the bottom of each newsletter or by visiting your pages
Personalized Customer
Services by clicking on the link "Edit my preferences".
You can also apply to our services by mail to:
Sarl Royalmakeup
Customer service churn
7 rue du lycée
06000 Nice
or by mail to: postmaster@royalmakeup.com
Customer Service
For information, questions
or advice, our customer service is available Monday to Saturday from 10am to 20
h00.
by
Email: postmaster@royalmakeup.com
by Phone: 04.83.50.10.44
Or by mail at this address:
Royalmakeup
7 Rue du Lycée
06000 Nice
France
Contact Company
Headquarters Royalmakeup:
Sarl Royalmakeup
7 rue du lycée
06000 Nice
France
Tel: 04.83.5010.44
Email Address:
postmaster@royalmakeup.com
Website: www.royalmakeup.com
RCS Nice 509 781 779 0001 2
Capital de 3000 Euros